Elearning / Instructional Sample - Customer Service (English)

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Description

This is a brief step-by-step guide for a customer service training piece, delivered in an informational/educational style.

Vocal Characteristics

Language

English

Voice Age

Young Adult (18-35)

Transcript

Note: Transcripts are generated using speech recognition software and may contain errors.
Here are some quick and easy steps to provide great customer service at work. Step one start with a smile. Smiling immediately puts the customer at ease and signals that you are ready and able to help Step to treat customers with empathy and understanding customers want to know that you understand their situation and their special circumstances. Step three respond promptly and accurately let customers know when they can expect results Always do the job right? The first time. Step four be reliable. Show your customers that you can deliver their requested goods or services on time.