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Help for Clients
Everything you need to know about hiring voice actors on the Voices platform, from posting your first job to approving and receiving final files from talent.
View FAQsHelp for Talent
Everything you need to know about getting hired on the Voices platform, from setting up your profile to responding to jobs to getting paid.
View FAQsWant to learn how our marketplace works?
Become a Voices expert in fifteen minutes or less with four clickthrough guides.
Take Lessons for Clients
Learn the Voices basics in less than 15 minutes with these four lessons.
Search
Find the best talent for your project.
Packages
Browse and buy packages at predetermined prices and timelines.
Jobs
Post your job for free
Payments
Download finished work and release payment.
Find what you're looking for by using the search bar at the top of the screen. Toggle between talent or packages, and search based on keywords. Use the filters to further refine your results.
Browse by things like skill, genre, language, style, and more to find voice actors and ready-to-buy packages of work.
Visit talent profiles to view their portfolios, packages, read ratings and reviews, and request quotes by privately inviting them to new or existing jobs.
If you come across a talent that you really like and could imagine hiring for your job, save them to your Favorites list. You will be able to find them again quickly when you need them.
Search for packages by keyword and use the filters on the left hand side of the screen to narrow down your results.
Once you’ve chosen your package, you can select from different tiers of work or usage and even include add ons to make sure your package suites your needs. Tiers are only available with some non-broadcast jobs. Broadcast jobs have usage instead of tiers.
Just before finishing your purchase you’ll have the chance to tell the talent about your creative vision, job requirements and to include scripts or other helpful documents.
Once the requirements have been completed, the talent will be notified and will get to work. All you have to do is wait for the predetermined delivery date and then download your completed files.
You can click Post a Job from the top navigation menu anywhere on Voices and you can begin to fill out the job posting form. Start by giving your project a name.
Let the talent know how and where their work will be used, including type of project, whether or not it is part of an advertisement, how long it will run for, and the geography it will run in.
Filling out as many fields as possible helps talent reply with responses tailored to your needs. Posting a music job also requires performance details but the fields will vary from those required for voice over.
Provide a small script for the talent to read in their audition. You can upload a script, copy/paste or you can use one provided by Voices.
Project Requirements will vary depending on the job you're hiring for. This section gives you the opportunity to include information talent need to know in order to send strong responses for you to review.
Determine how much money you have to spend on this project, whether it’s a fixed budget or a range. This will help talent quote on the work.
See all of your posted jobs in one convenient spot, along with the relevant service and number of responses at a glance.
When you first post a job, it will be in Reviewing status, when you’re receiving replies it will be in Hiring status, and when completed work files are uploaded, the job will be marked Done.
Review talent responses to your posting all in one place. Evaluate submissions, proposals, and price quotes quickly and easily.
If you need to, you can create a shortlist to send to your colleagues or clients. They can offer quick feedback through a built-in voting system and don’t need a Voices account to do so.
Award the job to the talent you want to work with by clicking Hire. Once clicked, you’ll be asked to confirm payment so that funds can be held safely in SurePay™.
The job agreement is what you and the talent have agreed upon regarding the project details, technical requirements, and fees to get the job done. Once the talent accepts the job agreement, they will begin working on your job.
Voices’ SurePay™ allows you to easily hire talent and keeps your money secure while the work is completed. Once you’ve received the completed work, Voices releases payment to the talent directly. When you add an additional payment, it works the same way.
You can make an additional payment to talent if further revisions or additions are made to the original scope of the project. You can do this by messaging the talent and requesting a quote on the additional work. Additional Payments are handled through SurePay™ and generate their own job agreement.
Talent upload their work directly to Voices via the Files tab of the job in question. You’ll be notified in Messages when the file has been uploaded, and you can either request a revision (which notifies the talent) or approve and download the file.
Once you’ve received the finished work, the funds will be released from SurePay™ to the talent through PayPal.
You can access payment details in the payments tab of each of your jobs. Read payment details for each transaction you complete, and download a PDF copy or print for your records if you need to.
Download and print transaction records, track spending, print invoices, and see all of your transactions in one convenient place.
Take Lessons for Talent
Learn the Voices basics in less than 15 minutes with these four lessons.
Packages
Create packages that clients can browse and buy.
Profile
Complete your profile.
Jobs
Receive job invites, respond, and get hired.
Payments
Get paid, guaranteed.
Start with your Overview by choosing your Category. Fill in a strong Package Title and any other relevant details.
You have the option to create 1 or 3 tiers of work: Essential, Enhanced, and Elite. Define the scope of work, including number of words, delivery days, and revisions.
Your included tier options will differ depending on the category you're creating a package for. Build your tiers thoughtfully, thinking about what makes sense to include in each.
Think through what clients might want to add to your package if they want something specific, but don't want to go up to the next tier.
Broadcast packages have just one level to fill out, and the main pricing differentiator will lie in Market and Time Period combinations rather than Essential, Enhanced, and Elite.
Your Package Summary provides clients with more detail on what they’ll receive with this package and what type of prior experience you’ll bring to the project—what sets you apart?
Setting up FAQs in your package listing helps clients better understand what you’re offering. Think of these as anticipating questions the client might have to help them move forward with their purchase.
Upload a custom image to help your package stand out and catch the eye of the client.
Select up to 3 demos to attach to your package. You’ll have the option to choose from relevant demos or samples of your work from your computer.
Request anything you need from the client to get the package completed.
The last step before you submit your package is to take a look over the preview of how your project will appear to clients.
As soon as you submit your package, it will move from your Draft tab to your Pending Review tab. Once your package is approved, it will move to the Approved tab.
You can always navigate to Manage Package from the Me dropdown menu at the top-right of your Voices account.
Upload a photo of yourself to present a professional, polished image. Clients are more likely to trust and hire talent with a profile photo.
Take this opportunity to tell the client about you, your voice over experience, and anything else you feel sets you apart. Don't be afraid to add some personality to this section.
Add the voice over categories you offer. Examples include animation, online ad, video narration, etc. Make sure to add only those you can perform well.
List the companies and brands you’ve done work for. If you’re unsure whether a client is comfortable being included, make sure to reach out to them first.
For each voice over category you add, you must add a demo. These are essential for clients to be able to find you and understand the quality of your work.
Clients can leave a feedback rating and review for you, and you can do the same for them. They can also leave a compliment if they feel you excelled in a particular area. Compliment badges and reviews are displayed on your profile and are a great way to build your online reputation.
Analyze your progress and do more of what’s working for you. Only subscribing voice over talent have access to Statistics.
VoiceMatch™ is our proprietary matching algorithm that takes your profile, progress, and performance on Voices and uses that information to match you to the jobs best-suited to your skills.
Clients can request that public invitations be sent out to voice actors who best match the job’s requirements. Only Premium members have access to public invitations.
Clients have the option of privately inviting you, and other voice actors, to their jobs after finding you via search and your profile. A blue envelope icon indicates that you’ve been privately invited to the job.
Jobs you’re invited to respond to are listed in your account under Hiring. You can get to a job via a link in the Voices email you receive or by logging in and clicking on Jobs > Hiring.
Next to each job in your Job List you will see a variety of icons. A purple featured icon indicates a job that was posted by a Voices Plus client expecting a fast response turnaround. A blue ‘V’ icon indicates that this job was posted by a Voices Account Manager and is a Managed Services job.
In the Hiring tab, filter jobs to show the newest invitations at the top. In the Answered tab, view the jobs you’ve responded to. If the client has moved to the decision-making phase, its status will say Deciding.
Job details will fully describe the project requirements, budget range, response deadline, and project deadline.
Respond to jobs that you are most qualified to do. Make sure to provide a quality audition every time.
Send the client a short note explaining why you are the best candidate for the job. Think of this as your cover letter.
Save time replying to jobs by creating templated proposals. Make as many templates as you think you’ll need to address the different types of jobs you will be responding to.
Submit a quote when responding to a job so that the client knows what to expect. The client will have included a fixed budget or a budget range to help guide you.
When responding to a job, you must include a response file. This might be a custom read of a script a client submitted or they may submit a Voices sample script. Your response file should demonstrate your skills in action.
When a client awards a job to you, a simple job agreement is sent for your review, solidifying the terms and deadlines you’ve discussed. Accept the job agreement to move ahead with the job.
Deliver completed work to a client by uploading the project files to Voices. Simple and straightforward.
Never wait on payment again. When you’re hired, Voices’ SurePay™ system takes client funds and holds them securely while you work. Once your work is received and approved by your client, funds are released directly to you through PayPal.
The three statuses you will see are Deposit Received, which means the client payment is being held securely while you work on the project, Processing Payment, which means your payment is in the process of being released to you, and Paid Out, which means the payment for that project has been released to you.
If the project scope changes, it may be necessary for the client to pay you more than what was outlined in the job agreement. You can request via Messages that the client add an Additional Payment to the job.
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