Hispanic Read for Kaiser Permanente; Real Person
Description
Vocal Characteristics
Language
EnglishVoice Age
Middle Aged (35-54)Accents
North American (General) Spanish (Mexican)Transcript
Note: Transcripts are generated using speech recognition software and may contain errors.
getting diagnosed with congestive heart failure was scary. But casa permanent was started to help you know, my doctor and I work out a treatment plan that I felt comfortable and they send me educational materials. And I had a step by step plan that I could easily track because I was using the app my personalized care plan Help me out here to my medications. I learned how to reduce my salt intake. I found ways to stay active, you know, and get better sleep and manage my overall stress. And at home I checked my blood pressure and my a smart scale helped track to make sure I didn't gain too much weight. It all seamlessly sync right to my chart and my care team checked in with me regularly to monitor my symptoms. And I says how I was feeling between appointments. They even connected me to a peer support group and I love how I could attend, you know, virtual cardiac rehab appointments to help get my strength back. I had a couple of days there where my blood pressure was higher than normal and that prompted and I'll reach from my doctor even though I was getting treated at home, it was reassuring that my care team could intervene if any issues, you know, come up the proactive check in for my mental and physical and social health made me feel like I was taken care of. It was easy to get the extra help when I needed it. And living with a chronic illness is very stressful, but I feel confident I can manage my condition now casa permanent helped me feel like I'm in control of my life again.